Shipping Policy

At NEWESSENTIALSGEAR, we provide reliable worldwide shipping and aim to ensure your orders arrive safely and on time.

1. International Shipping
We ship to over 200 countries. Orders above $119 qualify for free standard shipping.

2. Estimated Delivery Times
Shipping durations vary by destination and are affected by customs procedures, local carriers, and unforeseen delays. Below is a summary of typical delivery times (in business days):

Region Standard Shipping Time
United States 8–20
Canada 8–22
Europe 9–22
Australia / New Zealand 10–24
Southeast Asia 8–20
Middle East 10–25
Central & South America 12–28

3. Order Processing & Tracking

  • Orders are usually processed within 1–7 business days.

  • Once your order ships, you will receive a confirmation email with a tracking number.

  • Track your shipment via our website or 17track.net.

4. Missing or Lost Packages
If tracking indicates delivery but the package has not been received, please:

  1. Check with household members or neighbors.

  2. Inspect secure delivery locations such as porches or mailrooms.

  3. Contact our customer support team at service@newessentialsgear.shop.

5. Shipping Address & Order Changes
Please contact us promptly to update shipping information. Once the order is processed for shipment, changes cannot be guaranteed.

6. Customs & Duties
We ship duty-paid to most destinations. If customs fees are charged:

  • Submit a copy of the customs invoice.

  • We will reimburse the full amount.

7. Customer Support
For shipping inquiries, delays, or other concerns, reach out to service@newessentialsgear.shop. Our team is committed to ensuring your order arrives safely and on time.